FAQs

A: Yes. Fleuressence is both fully licensed and insured. 

A: We accept all credit and debit cards as well as ACH and personal checks.

A: We are located in Chesterfield, Virginia and service the entire Central Virginia area.

A: Yes! We offer discounts to active duty military personnel, veterans, teachers, healthcare personnel, police officers, firefighters, and also farmers.

A: The earlier, the better. Weddings that are scheduled between April and June and between September and November are often booked eighteen months in advance.

A: We offer an elaborate section of arbors, candles, pedestals and vases. 

A: We encourage you to take as many arrangements home with you as you’d like. We recommend that any unclaimed florals be donated to local organizations who will reuse or dispose of the arrangements responsibly. Fleuressence will compost any arrangements that are not able to be donated.

If you plan to rent our vessels for your event but would like to take your flowers home, we can arrange take-home vases or vessels for safe travel.

A: It depends.

Delivery and installation is included with all full design packages.
Delivery is included for both our Partial Floral Design & Elopement Package. Setup is not available for either Partial or Elopement.

A: Absolutely. You are able to make changes to your quantities up to 30 days ahead of your event. Changes to your overall design can be made up until 90 days ahead of your wedding. You can alter your budget up to 10% below your original signed proposal.

A: In the event you need to reschedule, the retainer is forfeited you must book our services under a new contract and will be subject to our current pricing at that time.

A: Our packages are divided into three payments with a non-refundable retainer to secure the date of your event.

The second payment is due midway through the planning process, with the final payment being due 30 days prior to your event.

A: All payments are contractually non-refundable.

In the event that you need to cancel your event or our services, please contact us directly. We work very closely with our clients and handle refunds on a case-by-case.

If you have any questions regarding your event, don’t hesitate to contact us at hello@fleuressencerva.com